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This is especially true for children. They can, and must be taught how to correctly use the
9-1-1 system to save a life.
Follow these guidelines to teach children the proper way to use 9-1-1 to report emergencies:
Do...
- Always call from a safe location. If the house is on fire, get out first and then call from a
nearby telephone.
- Teach children their full name and address. And always post your full address near your
home phone.
- Teach children to remain as calm as possible when speaking with the 9-1-1 operator so
they can get the provide the correct information to send help.
- Wait until the 9-1-1 operator tells you it is okay to hang up the telephone. It is
common for 9-1-1 operators to keep young callers on the line until help arrives. 9-1-1
operators are also trained to provide life saving directions to callers during medical
emergencies.
- If you call 9-1-1 by mistake, don't hang up. Tell the 9-1-1 operator there is no
emergency and you dialed by accident. If you hang up before speaking with the
operator, they could send emergency crews to your location needlessly.
Do not...
- Do not call 9-1-1 as a joke or prank. You can get into serious trouble. More
importantly, you can delay someone else getting the help they need in an emergency.
- Do not hang up the telephone until the 9-1-1 operator tells you it is okay to do so.
- Do not call 9-1-1 for animal emergencies. Call the ASPCA or your police department's
non-emergency number for assistance (732-251-2121).
- Do not call 9-1-1 for noisy neighbors, loud music, or barking dogs. Again, call the local
police station.
Please save 9-1-1 for real emergencies!
The non-emergency number for the Spotswood Police Department is 732-251-2121,
and the Fire Department's is 732-251-3460
Source: FDNY
